Virtual officeConferenceVirtual ISMARTOFFICE
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Virtual ISMARTOFFICE

IsmartOffice systems are a powerful and inexpensive communications tool for any business.



Ismartoffice offers the latest call center management tools, from recording and monitoring live calls to generating visual call reports from the web. Here is a list of other available Features:

Traditional Phone Features
  • Caller ID Number
  • Caller ID Block (*67)
  • Call Waiting + Caller ID
  • Caller ID Name
  • Caller ID Block (permanent)
  • Call Transfer
  • Voicemail to Email
  • Outgoing Caller ID Number
  • Distinctive Ringing
  • Return Call (*69)
  • Outgoing Caller ID Name
  • Call Waiting
  • 3-Way Calling

Management Controls

  • Web Interface Management
  • Detail & Summary Phone Usage Reports
  • Known Monthly Costs
  • Phone Management Access
  • Granular User Interface Permissions
  • Users Manage Own Phone Settings
  • Distinctive Ringing
  • Immediate Scalability Up or Down
  • Call Monitoring

Voicemail

  • Unlimited Voicemail Capability
  • Voicemail Notification to Email
  • Voicemail Notification to Cell
  • Remote Voicemail Access
  • Individual Custom Greeting
  • Text Only Voicemail Notification

Call Routing

  • Advanced Follow Me Services
  • Call Forwarding
  • Service Classes
  • Internal/External Transfer
  • Hunt Group Support

Next Generation Features

  • Click-to-Dial
  • True PBX Capabilities from Anywhere
  • Multiple Locations from Single PBX
  • Easy Moves, Adds, Changes
  • Shared Extensions
  • Soft phone Compatible
  • Mirrored Extensions

Answering

  • Automated Custom Tree
  • Fully Customizable Greetings
  • Selective Call Routing
  • Follow Me Services
  • Call Parking
  • Intercom Paging
  • DID Support
  • Notification to Cell Phone
  • Remote Voicemail Access
  • Individual Custom Greeting
  • Receptionists Interface Software
  • Busy Line Feature (BLF)

Call Center

  • Call Prioritization
  • Skill Level Based Routing
  • Fully Customizable Greetings
  • Agent Control of Status
  • Screening Monitoring
  • On Hold Time
  • Voicemail Opt out of Queue
  • Virtual Call Center Capabilities
  • Conference Bridge
  • Predictive Dialer
  • Email to Fax, Fax to Email
  • Call Recording Inbound / Outbound